What if you're trying a new type of dog food and you're not sure your persnickety pooch will be a fan? The best dog food stores make it risk-free by allowing for returns, refunds and exchanges on packages you've opened already. ![]() Want to take your life to the next level of convenience? Look for a dog food retailer that offers autoship on your purchases: you can set up your account to have your wet and dry dog food delivered automatically on your preferred schedule. You'll find a wide range of dog food brands, from the staples you'll see in a supermarket to premium-quality, specialty foods - but the question of the day is "will it actually be in stock and arrive when you need it?" With how often the answer to that seems to be "probably not", we think many dog-moms and -dads will want to check out the higher-ranked dog food stores before turning to PetFlow. There's no question that PetFlow has a solid reputation and that their customer base is enthusiastic and loyal. And, if you decide to return an unopened item within PetFlow's 30-day timeframe, you'll pay return shipping fees ranging from $5.95 to $14.95, depending on the original price of what you're sending back. They never accept returns of opened products - so if you buy a case of canned food and your dog only eats one of them, you can't return any of it. There were similar issues with different sizes of Merrick Backcountry kibble and canned dog food from Hill's Prescription Diet and Royal Canin.Īnother reason why PetFlow didn't make our top three list among dog food stores is their return policy. Out of the eight different varieties of Purina One SmartBlend they listed, all but one were out of stock. We noticed those inventory issues as we browsed the PetFlow site most recently. During a time of widespread supply chain issues, that's not surprising, but it could be more problematic for a retailer like PetFlow that doesn't have easy in-person pickup options. Our one caveat is that a fair number of the more recent reviews indicated issues with delivery: items coming late and requiring dog owners to buy something locally until their packages arrived. And, looking outside of the BBB's listing, we found over 46,000 five-star reviews from happy customers. They've got an "A+" rating and are accredited by the Better Business Bureau, with very few complaints filed there. Cool side benefit: every order gets a bowl of food donated to a pet in need. Also, if you'd like to set up your dog food for auto-ship deliveries, you can enter code 10x5 and get a $10 discount on your first five shipments. You'll also have to check a box to indicate if you're shopping for a cat, dog or other pet. If you'd like to get a 10% discount on your first dog food order, look for the pop-up asking for your email address when you visit the PetFlow site. Our canned dog food, the Purina One SmartBlend in the Beef & Brown Rice flavor, was also available: it could only be purchased as a case of 12, not as single cans, but the per-case price of $17.25 was lower than we found at most rival dog food stores. However, PetFlow had an option to buy two 28-lb bags for $105.98, not only a choice we didn't see elsewhere but also giving us a savings of almost $7. bag was a dollar more expensive at $55.99. It was available in 5, 14, and 28 pound bags the smallest option was priced the same as everywhere else ($17.99) but the 28-lb. How does PetFlow's selection of over 2,000 dog food options stack up against the competition? We had no problem finding the Taste of the Wild Pacific Stream kibble we used as a tool to fairly compare dog food stores. (And don't forget to take a peek at some of the cute doggo photos while you're at it.) It's helpful to scroll down to see the reviews, because you can filter them by aspects that might be important to you (like certain pros and cons) or even search for keywords like your dog's breed or food sensitivity. ![]() You can also see at a glance how customers have rated each product by average number of "paw prints" (like stars) you'll have to click on a particular dog food to see how many reviews were used to arrive at that average. Use the filters on the left side of the page to make it easier to find what you're looking for: brand, price range, dry or wet food, any special conditions you're trying to manage, ingredients, even where the food is made. It's pretty intuitive to shop on the PetFlow site. Their inventory consists of almost 300 different brands of cat and dog food, treats and other supplies.įilters make it simple to find what you need PetFlow got its start in 2010 with a mission to make it easier for pet owners everywhere to get the best food at the best prices.
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